A 48 hour notice is required when cancelling or rescheduling an appointment at shear joy studio. We understand that "life happens so we don't wish to impose any penalties . However, if there are three occurrences where you have had to reschedule with less than 48 hour notice in a one year time period, we request that you reimburse a $50 for lost revenue prior to booking.
Also, if you no show to any appointment, you will be ask to pay 25% of the total cost of the missed appointment as well as being required to have valid credit card on file to book any future appointments. Your understanding is appreciated.
Guest Satisfaction Policy
At shear joy studio, your happiness is important to us. If you are unhappy with your results, please contact us within two days and we will make it right! our policy