A 24 hours notice is required when cancelling or rescheduling an appointment at shear joy studio. We understand that "life happens so we don't wish to impose any penalties . However, if there are any reason where you have to reschedule after 24 hours notice, we will keep the deposit and will not transfer it to your next appointment . But if you call before the 24 hours expire to reschedule will transfer the deposit to your new appointment schedule.
Also, if you are no show to your appointment, or call the day of your appointment to cancel or to reschedule we will not refund the deposit. Your understanding is appreciated.
Guest Satisfaction Policy
At shear joy studio, your happiness is important to us. If you are unhappy with your results, please contact us within two days and we will make it right! our policy